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Utilities & Energy

Power a stronger technology foundation.

Canadian utility and energy providers face rising demand, expanding attack surfaces, and tightening data requirements. OnX delivers the IT foundation that keeps operations running.

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The pressure on Canada’s utilities has never been higher.

Aging infrastructure, OT/IT convergence, and evolving provincial data requirements are straining every layer of a utility’s technology stack. Budgets are tightening while expectations grow. To stay ahead, organizations must build the right IT foundation now.

Talk to an expert ➜

Better outcomes start with how you’re supported.

OnX has supported Canadian utility and energy providers for over 40 years. We know what reliable looks like in a regulated, infrastructure-dependent environment, and we know what it costs when it fails. Our team brings deep technical expertise in cloud, security, and managed services, backed by established relationships with the partners that matter most to your environment.  

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 Complete AI lifecycle partnership

CBTS supports the full AI journey — strategy, advisory, deployment, scaling, and 24×7 managed operations. We meet you where you are and stay with you at every stage. 

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 Infrastructure mastery 

 The compute, network, and storage foundations AI demands aren’t theoretical for us. Three decades of enterprise infrastructure experience means we’ve already solved the problems most organizations are about to encounter. 

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 Security by design 

 We integrate AI-specific security capabilities from day one — eliminating the primary concern that keeps most organizations from deeper AI adoption. 

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 Battle-tested at enterprise scale 

 You shouldn’t be the test case. CBTS implements AI in our own operations before we bring it to clients — so what we deliver is proven in production, not piloted on your time and budget. 

Purpose-built IT services for Canadian utility and energy providers, from the grid to the cloud.

AI & Data Solutions

AI & Data Solutions

Canada’s utility sector generates vast operational data, but most of it sits underused. We help you build the governed data foundation to run predictive maintenance programs, optimize grid performance, and prepare your environment for AI.

AI & Data Solutions ➜
Application Solutions

Application Solutions

Legacy OT and enterprise applications slow your response to demand fluctuations and regulatory changes. OnX modernizes mission-critical applications, migrating to cloud-native architectures while managing risk and preserving continuity across your operations.

Application Solutions ➜
Cloud Solutions

Cloud Solutions

We design and manage multi-cloud environments that keep operational data resident in Canada, meeting data sovereignty requirements without sacrificing performance or flexibility. Our AWS Migration and Modernization Competency and status as AWS Vendor of Record for Ontario Health and Government back every engagement.

Cloud Solutions ➜
Cybersecurity Solutions

Cybersecurity Solutions

Utility infrastructure is a high-value target, and OT/IT convergence has expanded the attack surface significantly. We apply zero trust architecture, SASE, and 24x7 managed security operations to protect critical infrastructure, SCADA systems, and the data that keeps the grid running.

Cybersecurity Solutions ➜
Network & Infrastructure Solutions

Network & Infrastructure Solutions

Your physical and digital foundations must perform under pressure. We design, deploy, and manage resilient network and data center infrastructure, including HPE GreenLake hybrid cloud for organizations that need flexibility without giving up control of their environment.

Network & Infrastructure Solutions ➜

client quote focused on a specific outcome: cost reduction, security improvement, student experience, or operational relief.

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Strong relationships with industry-leading partners

 View our partners  ⟶  

Read about our clients success stories

Clear thinking on AI, security, cloud, infrastructure, and the decisions that determine whether technology delivers or disappoints. 

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Read about our clients’ successes

Every day, we make our clients heroes by designing, building, and operating their technology foundations. Explore our shared successes.

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Manufacturing

A national field services organization managing operations across multiple business units and a growing acquisition portfolio. 

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Energy

A highly regulated energy organization managing complex operational knowledge across a large, safety-critical facility.  

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Financial Services

A financial services organization providing correspondent banking and compliance infrastructure to a large network of member institutions.  

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Healthcare

A multi-facility post-acute care organization managing complex clinical, financial, and operational data across its network 

Case Study - Education

Education

A growing academic institution whose aging network infrastructure had become a barrier to the modern, secure digital experience students and faculty expected.  

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Where they started: A regional credit union needed a single, end-to-end IT partner to implement, manage, and monitor its systems, and to meet rising regulatory and data-protection requirements without expanding its own team.

The foundation we built together: CBTS migrated IT operations to a secure CBTS cloud environment, including the core processing application running on IBM Power Systems. We added offsite backup to a secondary location for compliance, implemented Active Directory to strengthen security and data protection, and managed enterprise backups, antivirus, network, and firewalls across the data center and branches.

What they're building now: The IT team no longer spends its time patching software and managing hardware. Built-in security and compliance address regulatory requirements, and shifting from CapEx to OpEx gives the credit union a predictable monthly cost, so it can expand into new markets and enroll new members more easily. 

Meet our experts

Ready to switch on higher performance and innovation?

Let’s start with a conversation. Our team will help you identify gaps, assess options, and map a path forward that fits your environment, budget, and timeline.

Frequently asked questions

What experience does OnX have in the utilities and energy sector?

OnX has supported Canadian utility and energy providers for over 40 years, delivering infrastructure, cloud, security, and managed services tailored to the regulatory and operational realities of the sector. We serve organizations across Canada, with deep familiarity in the complexities of provincial procurement, compliance frameworks, and the unique demands of OT/IT-convergent environments.

How does OnX address data sovereignty for Canadian utility providers?

Data sovereignty is a core part of how we design cloud solutions for Canadian clients. We architect environments using domestic cloud regions, including AWS Canadian regions and Microsoft Azure Canada, to ensure operational data remains subject to Canadian law, not U.S. legislation such as the CLOUD Act. Our AWS Migration and Modernization Competency and AWS Government Competency support public sector-grade cloud governance.
How does OnX help utilities manage the security risks that come with OT/IT convergence?

As operational technology becomes increasingly networked, the boundary between OT and IT security is collapsing. We take an integrated approach: applying zero trust principles, network segmentation, and managed detection and response across both environments. Our Security Operations Center provides 24x7 monitoring.
Can OnX support both legacy infrastructure modernization and net-new cloud deployments?

Yes, and most utility engagements involve both. We assess your current environment first, identify what to modernize, what to migrate, and what to retain, and then build a roadmap that avoids unnecessary disruption to critical services. Our four-step process, from Discover & Align through Review & Evolve, ensures that modernization decisions are grounded in your operational realities, not just technology trends.
What contract vehicles and procurement pathways does OnX support for utility and energy organizations?

OnX holds standing agreements with multiple Canadian government entities, including Vendor of Record status with Ontario Government for cloud services, professional services, and enterprise support. We work through provincial procurement frameworks and support organizations in navigating the sourcing complexity that comes with regulated environments.

Let’s build something that lasts.

If you’re looking for a technology partner that will stay invested in your success, we’d like to talk.