Trevor Sykes
Vice President, Services Delivery
Trevor Sykes is Vice President of Managed Services at OnX, leading the Canadian Managed Services business across the full portfolio of service towers: End User Compute, Modern Workplace, Security, Audit and Compliance, Infrastructure, Network, and Cloud, all integrated with AI Ops. He is responsible for operational excellence, client success, and continuous improvement, ensuring organizations receive reliable, scalable services that advance their business objectives.
With deep experience across IT operations, service delivery, and organizational transformation, Trevor brings a rare blend of technical, commercial, and leadership expertise. He has built and led large-scale services organizations, designed commercial models for complex outsourcing agreements, and helped clients lift operational performance through periods of growth and change. His approach pairs hands-on technical depth with ITIL-aligned service management and a strong focus on accountability, governance, and measurable business outcomes.
Earlier in his career, Trevor held senior executive positions across several technology companies, including roles through successful exits and an IPO.
Get to know Trevor
Trevor's career began in software development and project management within the Canadian banking and financial services sector. That technical foundation, combined with years of operational leadership, continues to shape how he approaches client success, service delivery, and business transformation.
Six transformational benefits of running a lean organization
Lean organizations promote a culture of continuous improvement. Our employees are encouraged to think critically and creatively about optimizing workflows and increasing productivity by constantly analyzing and refining processes. This approach leads to better employee engagement, professional fulfillment, and improved customer satisfaction and loyalty.
"Our teams prioritize the customer journey and experience, shifting their focus from mirroring complex internal structures to delivering genuine value to the customer."