Paresh Mistry
Vice president, Sales Operations
Paresh Mistry is a technology executive with more than two decades of experience helping organizations translate IT operations into measurable business value. As Vice President of Sales Operations at OnX, he leads the operational backbone of the company’s go‑to‑market engine, driving sales effectiveness, improving forecasting accuracy, strengthening pipeline discipline, and enabling the organization to scale with consistency and precision. His work ensures tight alignment between sales strategy, operational execution, and client outcomes, spanning service delivery leadership, sales operations oversight, and the development of service‑led strategies that enhance client value and accelerate revenue performance.
With deep expertise in managed services, service delivery, and IT operations, Paresh helps organizations modernize through data‑driven and AI‑enabled approaches. His ability to bridge operational excellence with sales rigor allows OnX to deliver service‑led solutions that improve performance, accelerate revenue growth, and enhance the overall client experience.
Paresh’s leadership is rooted in extensive operational experience. Before moving into sales and go‑to‑market leadership, he led large‑scale service delivery, data center operations, and service assurance teams, consistently improving efficiency, client satisfaction, and business growth. He also served as Vice President of North American Data Centre Operations, giving him a unique end‑to‑end perspective on how technology strategy, service delivery, and business objectives intersect.
Paresh holds a Bachelor of Commerce in Business Management from Toronto Metropolitan University (formerly Ryerson University).
Get to know Paresh
A long‑standing member of the OnX story since 1998, Paresh brings a rare combination of operational depth and client‑facing leadership. His career is grounded in firsthand experience delivering the services outcomes, and operational discipline that clients depend on, making him a trusted leader in driving technology transformation across the organization.
Six transformational benefits of running a lean organization
Lean organizations promote a culture of continuous improvement. Our employees are encouraged to think critically and creatively about optimizing workflows and increasing productivity by constantly analyzing and refining processes. This approach leads to better employee engagement, professional fulfillment, and improved customer satisfaction and loyalty.
"Our teams prioritize the customer journey and experience, shifting their focus from mirroring complex internal structures to delivering genuine value to the customer."