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Nine advantages of a managed cloud environment from OnX

A third-party managed service provider does not supplant your IT department but transforms every department and adds value throughout your organization. It can also lead to a vital partnership that lets your team shift its focus to innovation. This blog will review the benefits of a managed cloud environment. 1. Cost efficiency Managed cloud saves […]

Five trusted paths to application modernization and their benefits

Initially, application modernization appears to be another item to add to IT’s already substantial list of projects. However, application modernization is a solution that shifts organizational priorities from putting out fires to focusing on mission-critical objectives through cloud computing. Each method of application modernization has its own benefits and quirks. Choosing the proper approach for […]

Webex Calling: Phone services for a virtual world

Learn how implementing Webex Calling with OnX will efficiently deliver industry-leading communication and collaboration tools that save your business time, money, and IT resources. What advantages does Webex Calling offer? Small businesses often work on tight budget constraints. Webex Calling offers enterprise-grade features priced for businesses of all sizes, providing adaptable cloud migration paths that […]

Top ten advantages of integrating your cloud-based contact center with UCaaS

A new trend in communications is integrating UCaaS and CCaaS tools into a single dashboard. However, it is not sufficient to rely only on integration. Applying APIs thoughtlessly leads to static and frustrating workflows. To ensure optimal results, enterprises need to seek out an integrator—an IT provider that can merge applications and Software as a […]

Why should you choose Microsoft Teams Voice for your company?

Many organizations already use Microsoft Teams as part of their daily operations because it is included in the Microsoft Office 365 suite. Implementing the purpose-built enterprise voice functionality of Microsoft Teams Voice is an easy choice, replacing legacy telephony systems with modern collaboration tools. How can Microsoft Teams support you? Teams supports Microsoft Teams Voice—the […]

Microsoft Teams: Supporting your business

Its main advantage over competitors such as Slack is its integration with Microsoft 365 and Office 365, making it a free add-on for businesses already subscribed to Office 365. This means businesses benefit from its core functionality, such as business messaging, calling, video meetings, and file sharing, all on top of the larger Office 365 […]

Seven core strategies for cloud disaster recovery solutions

“Disaster recovery”, or DR, and “backup” are sometimes used interchangeably—however, there is a critical difference between the two. A backup is a secure copy or copies of important data, whereas disaster recovery is the method by which backups are restored in the event of data loss. Organizations sometimes overlook creating a disaster recovery plan, but […]

Future-proof communications with a hosted phone system from Webex Calling

Key advantages of Webex Calling A hosted phone system via Webex Calling has many benefits, which include: Enterprise-level functionality at a small business price point. Designed for a hybrid world, Webex Calling lets customers, agents, and workers connect from anywhere in the world. Multiple migration routes let companies choose the best strategy to modernize legacy […]

Enhance developer experience by modernizing your legacy technology

In this blog post, we will outline the core tenets of DevEx, spotlight potential missteps, and explore services that directly support developer experience programs. The importance of DevEx Developer velocity is a term that refers to how fast developers can bring a new product to market or release new iterations of a current product. McKinsey […]