But an inevitable challenge always arises with any mature technology: Do you have the right skill sets to support it? Today’s college graduates have not learned about sunset technologies, and when the person who maintains your older systems decides to leave or retire, what can your organization do? Many companies will try to replace that […]
You don’t know for sure who will be doing the recovery Creating a thorough disaster recovery plan that is well documented is one of the most critical components in your ability to get your business back up and running in the event of a major impact event. Major events can take the form of power […]
OnX Rankings Compare Well So, how did we do? The majority of our clients approve of the job OnX is doing for them. Our NPS is 50.6, which is considered excellent by survey standards. We also scored well above the average score for all industries (44) and for our closest industry, technology/hardware/software (32.5). Regionally, OnX […]
One of the key providers in this space is Salesforce’s Commerce Cloud, which the CRM giant developed after purchasing e-commerce specialist Demandware in 2016. This is a great option for retailers because they can avoid punishing up-front expenses for licensing and architecture. The unique revenue-sharing expense model to e-commerce is another welcome advance. As a […]
This particular ransomware strain, although hitting numerous hospitals in the UK and many other organizations across the world had a kill switch. The ransomware would attempt to connect to a domain with a very long and complex name, if the domain was _not_ live, the ransomware proceeded to encrypt all files. If the domain _was_ […]
Avoidance and procrastination are not good options — especially in an age of high-profile cyberattacks. DR programs have to be tested to work out the kinks and discover unanticipated problems. Taking these three steps will help your company get serious about disaster recovery testing: Step 1. Create a culture of testing Start with the assumption […]
Where is your DR site? The night Hurricane Sandy hit the New York metropolitan area in 2012, some Manhattan companies that backed up to New Jersey data centers found themselves in a major jam: The storm had knocked out power across the entire region, crippling backup sites as well as main sites. Conclusion: You want […]
I’ve just co-authored a new book on OpenStack architecture. Part of my motivation for writing it was to help people avoid the most common mistakes when embarking on a new OpenStack initiative. First, I’ll talk about avoiding three of these errors, and then I’ll talk a bit about the new OpenStack book. Mistake 1: Failing […]
Moving a credit union to a managed cloud A federal credit union in the Midwestern U.S. hired OnX to address four specific challenges: On-premise data center. For years, the credit union managed its own data center, but it wanted to migrate to a managed cloud environment. Cybersecurity and compliance. News reports of a series of […]
Moving and managing data centers is the core of our Managed Service business. Transitioning our clients to hyperscale cloud requires a different level of engineering, because much of what we do in the enterprise needs to be translated to Public Cloud. This translation does require some investment; however, once you’ve done it, the opportunities to accelerate […]