by Grey Borneman | Sep 24, 2024 | AI, Communications, Digital Workplace, Retail, Security
Today’s shoppers want quick, consistent Wi-Fi connections As the digital retail marketplace advances, customers expect seamless technology in the retail industry. Consumer purchasing patterns show that customers demand a faster payment process with increased...
by Tim Burkhart | Sep 3, 2024 | Communications, Digital Workplace, Security
Unified-Communications-as-a-Service (UCaaS) has become necessary for businesses with a dispersed workforce. UCaaS security and compliance are essential to a successful integrated communications platform. According to an April 2024 Allied Market Research report, the...
by Jana Korfhagen | Aug 20, 2024 | Communications, Digital Solutions, Digital Workplace, Security
The modern workplace has undergone a significant shift. Today’s ever-growing international economy sees executives, employees, and customers increasingly dispersed. Staff members continue to demand the ability to work remotely and during hours that suit their personal...
by Keith Talbot | Aug 13, 2024 | Communications, Digital Workplace, Managed Services
The consequences of service interferences on client experience and business credibility Global business leaders are revolutionizing their contact center operations with new investments in Contact Center as a Service (CCaaS) solutions. This market is expected to...
by Eric Ford | Jul 25, 2024 | AI, Cloud, Communications, Digital Workplace, Retail
Fundamental shifts in the retail marketplace mean retailers face a landscape full of unknowns. Customers expect more engagement on new and varied channels, all while labor grows scarcer. In the last few years, we have seen accelerated digital transformation and...
by Tim Burkhart | Jul 9, 2024 | AI, Communications, Digital Solutions, Digital Workplace
This Tech Talk focuses on embedded AI and its ability to drive greater workplace efficacy. Host Lance Hart and speakers Justin Rice and Jon Lloyd discuss how embedded AI can benefit employees during sales calls, follow-ups, meetings, and content creation. They also...
