by Keith Talbot | Jan 2, 2024 | Cloud, Communications, Digital Workplace
Today’s rapidly evolving digital landscape forces organizations to constantly seek new ways to improve customer satisfaction and employee engagement. Cloud contact centers are transformational solutions that streamline communications and collaboration, empowering...
by Chad Stansel | Oct 26, 2023 | Cloud
Major business restructuring events are a perfect time to assess and modernize an organization’s IT operations. When a business matures digitally, the tendency is for applications, infrastructure, and other digital operations to bloat. Otherwise known as tool...
by Steve Harris | Aug 31, 2023 | Cloud, Managed Services
Amazon Web Services (AWS) has been acknowledged by Gartner as a quadrant leader for 12 consecutive years and counting. Due to the cloud platform’s robust capabilities and continued prominence, OnX Canada provides AWS managed services to allow organizations of all...
by Chris Munoz | Jun 29, 2023 | Cloud, Managed Services
More than 90% of companies worldwide employ cloud technology tools, and that number is only growing. It’s easy to see why—cloud adoption is a crucial driver of positive business outcomes, including improved efficiency, cost-efficient IT budgets, and better...
by Tony King | Jun 5, 2023 | Cloud, Communications, Digital Workplace
Various Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platforms have emerged in response to the surging communication needs of enterprise-level companies. UCaaS tools are oriented toward internal collaborations, whereas CCaaS...
by Chris Munoz | Jun 1, 2023 | Cloud, Managed Services
Today’s enterprises generate an overwhelming amount of data daily, much of which is highly sensitive and can be lost without the proper protections in place—and for the most part, lost data leads to lost revenue. Selecting a third-party IT provider with managed...