by Jeremy Kramer | Dec 24, 2024 | Cloud, Digital Workplace, Retail
Technology is expected to be a significant factor in the retail industry’s efforts to offset waning customer demand in 2025, according to Forrester Research’s 2025 retail predictions. Retailers will continue leveraging tech solutions like cloud networking that...
by Jeremy Kramer | Dec 10, 2024 | AI, Retail
Retailers have two primary tools to differentiate themselves in the marketplace: cost efficiency and stellar customer experience. While the two can often compete, most retail businesses seek a balance. In today’s landscape, evolving technologies offer retailers...
by Jeremy Kramer | Dec 3, 2024 | AI, Retail
The retail industry bridges the gap between online and in-person commerce in a way that few other industries do. In-store shopping, material goods, and traditional customer service are enhanced and transformed by e-commerce, online marketing, and social media. With...
by Jeremy Kramer | Jun 14, 2023 | Communications, Digital Workplace
Moving to a global, digital work environment has increased the complexity of internal and external business communications. As a result, companies are increasingly leaving outdated PBX phone systems in the past, instead turning to cloud-based, single-platform...
by Jeremy Kramer | May 4, 2023 | Communications, Digital Workplace
Webex Calling overview With corporate communications growing increasingly complicated each year, companies are steadily shifting away from legacy phone systems in favor of Unified Communications as a Service solutions. Cisco Webex Calling is one such solution. The...