by Tim Burkhart | Jan 14, 2025 | AI, Communications, Digital Workplace
Unified Communications as a Service (UCaaS) has transformed how enterprises collaborate by combining various channels—such as voice, video conferencing, and messaging—into a single platform. Just as UCaaS has revolutionized communications, integrating artificial...
by Tim Burkhart | Jan 7, 2025 | AI, Communications, Digital Workplace
Enterprise communications are shifting thanks to cloud computing and AI. The tools enabling virtual workspaces operate with greater functionality and efficacy and have a more user-centric design because of generative AI (GenAI). Natural language processing (NLP) is...
by Tim Burkhart | Sep 3, 2024 | Communications, Digital Workplace, Security
Unified-Communications-as-a-Service (UCaaS) has become necessary for businesses with a dispersed workforce. UCaaS security and compliance are essential to a successful integrated communications platform. According to an April 2024 Allied Market Research report, the...
by Tim Burkhart | Jul 9, 2024 | AI, Communications, Digital Solutions, Digital Workplace
This Tech Talk focuses on embedded AI and its ability to drive greater workplace efficacy. Host Lance Hart and speakers Justin Rice and Jon Lloyd discuss how embedded AI can benefit employees during sales calls, follow-ups, meetings, and content creation. They also...