Network Monitoring

You don't need to be reminded that your network infrastructure is becoming increasingly complex, nor that it is indispensable to your operations. You also know that the economic impacts of network downtime are measured in lost revenue, lost productivity, and reduced customer service. You are aware that the most reliable method of reducing the impact of network failure is around-the-clock monitoring and support, but you may be in no position to supply this all-encompassing service in-house.

This is where OnX's Managed Services for Network Operations and Management can provide the answer. Built for rapid deployment, OnX's affordable network services help you to control costs and free internal resources to focus on strategic issues.

OnX offers four levels of support in the Managed Services for Networking and Operations services. These are:

OnX Bronze Service

• 24 x 7 network monitoring service
• Automatic event notification via pager or e-mail
• Online web-based tools, monthly reports

OnX Silver Service

This includes all Bronze offerings, plus:

• 24 x 7 access to OnX Help Desk;
• Automatic event notification via pager, e-mail, telephone, or voice mail;
• On-line web-based reporting tools for all activities, including monthly summaries.

OnX Gold Service

• This includes all Bronze and Silver offerings, plus:
• Diagnostic services from expert OnX technicians;
• Syslog data warehousing
• Syslog data web-based reporting;
• Syslog data alerting;
• Device change management.

OnX Custom Services

Provides complete end-to-end management of your networking infrastructure, customized for your unique business requirements.